Policies
Privacy and cookies at Cohenix.
How we collect, use and protect your information, and how cohenix.com uses cookies.
Privacy Policy
Last updated: 10 April 2025
EPI-USE Africa respects your right to privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect information when you visit our website or interact with our services.
This policy applies to www.cohenix.com and any related subdomains or pages.
Who we are
Cohenix is a software development and consulting company, based in 46 Ingersol Road, Lynnwood Glen, South Africa, operating globally to deliver digital solutions.
Legal Entity Name: EPI-USE Africa
Registered Office Address: 46 Ingersol Road, Lynnwood Glen, South Africa
Compliance with Global Data Protection Laws
Cohenix complies with applicable international data protection regulations, including:
- The General Data Protection Regulation (GDPR) (EU & UK)
- The Protection of Personal Information Act (POPIA) (South Africa)
- The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) (USA)
We are committed to transparency, security, and user rights when it comes to data handling across jurisdictions.
Information we collect
We may collect personal information through the following:
- Contact forms (e.g., name, email address)
- Website analytics (Google Analytics and other tools)
- Voluntary communication with us
- Cookies and tracking technologies
- Any future newsletter sign-ups or promotional communications
How we use your information
Your information is used to:
- Respond to inquiries or contact requests
- Improve our website experience and performance
- Send marketing or promotional updates (if you've opted in)
- Understand user behavior through analytics tools
- Comply with legal obligations
We process personal data based on legitimate interest, consent, and contractual necessity as applicable.
Cookies and analytics
We use tools like Google Analytics to monitor website traffic and usage patterns. This helps us improve our content and services. You can control or disable cookies in your browser settings, or through the privacy preferences button at the bottom left of every page.
Marketing and communications
If you opt in to receive updates (e.g., by ticking the consent box on our contact form), we may send you relevant updates and communications. You can unsubscribe at any time via the link in the email or by contacting us directly.
Third-Party services
Your data may be stored or processed via third-party tools and services, such as:
- CRM or email platforms like HubSpot, Mailchimp, or AWS
- Website hosting platforms
- Analytics platforms
These providers are contractually obligated to protect your data in line with this privacy policy.
International data transfers
As Cohenix operates globally, your data may be transferred to servers located outside of your country. We ensure appropriate safeguards are in place to protect your information under applicable laws.
Data retention
We retain your personal data only as long as necessary for the purpose for which it was collected, or until you withdraw your consent (whichever comes first), unless we are required to retain it for legal or compliance reasons.
Your rights
You have the right to:
- Access the personal information we hold about you
- Correct or update inaccurate information
- Withdraw your consent at any time
- Request deletion of your data
To exercise any of these rights, please contact us at: info@cohenix.com
Security
We take appropriate measures to protect your personal information against loss, misuse, or unauthorized access. While no online platform is 100% secure, we follow best practices and review our processes regularly.
California Consumer Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), subject to identity verification:
- Right to Know: You can request to know what categories and specific personal information we collect and how we use it.
- Right to Delete: You can request that we delete the personal information we have collected about you, subject to certain exceptions.
- Right to Opt-Out: You may request that we do not sell your personal information (note: Cohenix does not sell personal data).
To exercise these rights, use our contact form on our website. You may also designate an authorized agent to make these requests on your behalf.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will reflect the most recent version. We recommend reviewing this page periodically.
Contact us
If you have questions or concerns about this policy, or if you’d like to update or remove your data, you can reach us at:
Email: info@cohenix.com
Address: 46 Ingersol Road, Lynnwood Glen, South Africa
Cookie Policy
Last updated: 10 April 2025
At Cohenix, we use cookies and similar technologies to enhance your experience on our website at www.cohenix.com.
This Cookie Policy explains what cookies are, how we use them, and what your options are.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They help the website recognize your device and remember information about your visit, such as your preferences, usage patterns, and login information.
Cookies can be session cookies (which are deleted when you close your browser) or persistent cookies (which remain until they expire or are deleted).
How we use cookies
We use cookies to:
- Ensure the website works as expected
- Remember your preferences and settings
- Analyze website traffic and usage (via tools like Google Analytics)
- Personalize content and improve user experience
- Support marketing and advertising efforts (if applicable)
Types of cookies we use
Essential Cookies
These are necessary for basic site functionality, like navigating pages or submitting contact forms.
Analytics Cookies
These help us understand how visitors interact with our site (e.g., what pages are visited most) so we can improve content and performance.
Marketing Cookies
These track browsing behavior across websites to help deliver more relevant content and ads.
Third-party cookies
We may also use cookies from trusted third-party services such as:
- Google Analytics – to track usage and performance
- HubSpot / Mailchimp – for CRM and marketing automation
- LinkedIn Ads / Meta Ads – for remarketing and campaign tracking
These providers may place cookies on your device according to their own privacy and cookie policies.
Managing your cookie preferences
You can change your choices at any time with the privacy preferences button at the bottom left of every page. You can also control or delete cookies through your browser settings. Most browsers allow you to:
- Block all cookies
- Delete existing cookies
- Set preferences for specific sites
Keep in mind that disabling some cookies may affect website functionality or your user experience.
For help managing cookies, visit: http://www.allaboutcookies.org
Changes to this policy
We may update this Cookie Policy to reflect changes in our use of cookies or legal requirements. Please check back periodically for updates.
Contact us
If you have any questions about our cookies, feel free to contact us at:
Email: info@cohenix.com
Address: 46 Ingersol Road, Lynnwood Glen, South Africa
